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What to Do When Your Garage Door Falls Off Track

Updated: Jan 18

Garage doors that come off track are an annoying problem to deal with. Whether your garage door is stuck or you find yourself constantly replacing broken parts, a garage door that has become misaligned is both inconvenient and dangerous. Luckily, there are some simple steps you can take to get it back on track.


1. Check the Hinges and Rollers


The first step in getting your garage door back on track is to check the hinges and rollers. If they look worn or aged, they should be replaced. It’s important to use the correct size and type of rollers for the proper fit. Additionally, if there are visible signs of rust or wear-and-tear around their mounting points, then the fasteners may need tightening or replacement.


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2. Reset the Motors with Your Sensor Remotes


A solution to the problem may be as simple as resetting your garage door motors with your sensor remotes. This can help troubleshoot issues when the garage door is not frozen and does not appear to be in a locked position, but still won’t open or close properly. Resetting the motor will ensure that it is correctly connected to all of the sensors on the unit.


3. Inspect the Tracks for Obstructions or Damage


Once you have reset the motor and ensured that it is correctly connected to all of your sensors, it is important inspect the tracks for obstructions or damage. This step is crucial, as it can help reveal any issues that are preventing your garage door from operating correctly. If a track looks bent or damaged, try shimmying it back into place with a rubber mallet or other soft headed hammer. Additionally, check for debris in the tracks; this could potentially be stopping the door from moving smoothly.


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4. Invest in Professional Maintenance and Care


If you are having trouble figuring out why your garage door is coming off track, or if repairs are a bit beyond your scope of expertise, it may be time to hire a professional. Invest in a garage door maintenance & service company with experienced technicians to provide regular inspection and maintenance services that will ensure your garage door’s longevity. If you call us, we offer an industry leading 26-point inspection, included with your service. Our technicians at Sun City Garage Doors can also address any potential issues before the problem turns into a larger emergency. Additionally, engaging the help of a professional garage door technician can offer safety assurance; misplaced parts could be dangerous for DIYers who are unfamiliar with proper installation techniques. We offer same day service, so just give us a call, and one of our technicians will be over to provide you with a free estimate.



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5. Consider Replacing Damaged Parts to Get Back On Track Quickly


If the cause of your garage door’s off-track status is because of worn or broken parts, it usually makes more sense to invest in new pieces rather than trying to repair the already damaged components. In this case, replacing rollers, lift cables, brackets and the tracks themselves could be required. Talk to a professional technician if you are unsure about how to identify and purchase quality replacements. Our technicians can also provide guidance and service on installation, maintenance, and repair of the appliance. Here at Sun City Garage Doors , we offer same day service and free estimates.


We understand that when your garage door isn't working properly, it can be a major inconvenience. That's why we offer same day service to get your door back up and running as quickly as possible. We also provide free estimates so you know exactly what to expect before any work is done. Our team of experienced technicians and customer service are available to answer any questions you may have to be able to provide Phoenix's most trusted garage door expertise.


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